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Technical Production Repairs Technician
Job Posted: 4 days ago
Salary: £ 12.5 - 14.5 / Hour
Job Type: Contract
Location: Stevenage
Expire in: 24 days
Job Description
My client based on the outskirts of Stevenage is looking for a Technical and Production Technician to join their team on a temporary to Permanent basis. This role is a great opportunity for someone looking to join a establish business and working in a new state of the art building. Immediate starts are available
Job Purpose:
• Provide both technical and product information to customers, (UK and overseas) resolving enquiries and problems to achieve complete customer satisfaction via phone and email
• Undertake technical maintenance and assist with repairs as required
• General production of including making of sub-assemblies, looms and harnesses preparation, wiring, testing and packing
• Ensure that the highest company quality standards are maintained
• Monitor component stock levels within the department and liaise with the supervisors to ensure sufficient component stock levels are maintained
Attitudes and Disposition:
• Work flexibly and efficiently as part of a team and liaise closely with other team members
to maintain absolute confidentiality in all related matters and to prevent disclosure of information
• Always maintain a calm, positive and professional approach when dealing with staff and clients
• Maintain a tidy and organized environment conducive to efficient working practices
• French language would be an advantage
Core Responsibilities and Duties:
Technical
• Provide a high standard of technical advice and guidance to customer issues in a timely manner via email and telephone, a good knowledge of single, three phase and electrical installations will be required
• Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised
• Undertake investigations and provide reports in relation to customer issues and feedback
• Review technical information, manuals and processes, updating and improving where relevant
• Liaise with Customer Services, Sales and Production as required for customer queries taking ownership to ensure they are resolved to the company and customer satisfaction
• Contribute positively to customer satisfaction and provide additional support in managing customer complaints
• Take initiative and efforts to develop constructive and effective solutions to any issues
Production
• Assist in development of new products
• Organize samples, jigs and components
• Carry out repairs of the products
• Pressure testing
• Electrical testing
• Maintain tooling to keep in good working condition and report any potential issues with tooling to a supervisor
• Adhere to all safety guidelines dictating the production and handling of materials in the factory and report safety concerns to a supervisor
If interested please APPLY today and if your application is successful then a member of our team will make contact to discuss your application further. If you don't hear from us within 7 working days then your application will of been unsuccessful.
Skills Required
Technical Maintenance
Electrical Installation
Production
Keywords
Technical Maintenance
Electrical Installation
ProductionBefore You Apply
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