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Technical Support Engineer
Job Posted: 4 hours ago
Salary: £ 32,000 - 37,000 / Annum
Job Type: Permanent
Location: Bromley, Greater London
Expire in: a month
Job Description
Hybrid working)
We have a great opportunity for an organised, self motivated, Technical Support Engineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London.
The ideal candidate will have previously worked in a fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support.
They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive experience of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops.
Responsibilities:
* Completing technical support tasks, solving IT issues
* Problem solving and closing support calls on cloud based and on-prem systems
* Troubleshooting issues with servers, firewalls, WIFI and network equipment
* Building and configuring laptops, MACs and PCs
* Answering telephone calls from customers
* Recording, managing and closing support calls
* Visiting customer sites
* Delivering outstanding customer service
Essential
* Completing daily tasks such as setting up user accounts, MFA, email accounts and security groups
* Ability to build laptops, desktops from scratch
* Extensive experience of supporting, administering and troubleshooting all Office packages
* Strong understanding of networking
* Good experience of on-prem and Cloud based IT systems
* Knowledge of supporting regular backups
* Supporting centrally controlled and standalone anti-virus software
* Excellent knowledge of daily security activies, such as updates and password managementBefore You Apply
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Looking for your next career move? Join a top company hiring Technical Support Engineer job near me in Bromley, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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