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Telephone Operator
Job Posted: 5 hours ago
Salary: £ 24,000 - 24,000 / Annum
Job Type: Permanent
Location: HP13, High Wycombe, Buckinghamshire
Expire in: a month
Job Description
We are looking for a Telephone Operator to join our busy languages team.
This is an office-based position, Monday to Friday, 08.30/09.00 AM – 5.00/5.30 PM. Salary is £24,000.
The Telephone Operator will be the first point of contact for our organisation, requiring excellent communication, problem-solving, and multitasking skills to ensure a positive and efficient experience for all callers.
This role demands the ability to remain calm and composed under pressure, prioritise urgent matters, and accurately deal with inquiries and provide timely resolutions.
Key Duties:
* Answer and manage a high volume of incoming telephone calls in a professional and courteous manner.
* Efficiently assess the nature of each call and determine the appropriate course of action, including directing calls to the correct department or individual.
* Provide and maintain excellent customer service
* Perform general office administration tasks
You Must:
* Be confident speaking over the phone with clients and interpreters
* Be a self-motivated individual with a friendly and personable manner
* Be able to multi-task under pressure, manage time effectively, and prioritise tasks
* Have strong active listening and problem-solving abilities
* Be proficient in Microsoft Office Suite (Word, Excel, Outlook)
* Be highly organised, accurate, and pay great attention to detail
* Be able to work as part of a team, but also independently when required
* Have a flexible and supportive attitude towards your job role and team members
Benefits:
* On-site parking
* Opportunities for career growth within the company
* Team Building activities
* Christmas bonuses
Please note that only shortlisted applicants will be contacted for an interviewBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Telephone Operator job near me in HP13, High Wycombe, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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