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Trainee It Support
Job Posted: 12 hours ago
Salary: £ 23,000 - 24,000 / Annum
Job Type: Permanent
Location: Chorley, Lancashire
Expire in: a month
Job Description
Have you recently just comleted an IT related training
Or Just love fixing laptops/PC's Phone, Gadgets - love troubleshooting and fixing Tech
Then this role is for you - as a Trainee IT Support Analyst.
* You will ba able to commence and build your IT career
* Enhance your IT skills
But - You must be a good communicator with reasonable IT skills
My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sector.
You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a salary review to £25,000. The role will be conducted from their office in Addlington, Chorley + with some remote work.
You will be joining a company who offer training and a genuine career path with an additional benefits package.
As the Trainee IT Support Analyst you will:
* Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.
* Provide telephone support to the user base utilising remote access tools.
* Log and categorise incoming calls and emails within a CRM system.
* Active involvement in the documenting and updating of knowledge base.
* Raise jobs for Engineers and liaise with them.
* Take ownership of incidents and progress them quickly and efficiently.
* Document issues / problems and raise to the 2nd line team.
We are looking for a Trainee IT Support Analyst with:
* demonstratable - Good general IT skills.
* Problem-solving attitude and aptitude.
* Good communication skills both written and verbal.
* Good problem-solving skills.
* Ability to manage own workload effectively.
* Excellent time management skills.
* Attention to detail.
* An ability to Take Ownership.
APPLY NOW: If this sounds like the Trainee IT Support Analyst role for you, click apply nowBefore You Apply
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Looking for your next career move? Join a top company hiring Trainee It Support job near me in Chorley, Lancashire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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