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Works Control Support
Job Posted: 5 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Leicester, City of Leicester
Expire in: 22 days
Job Description
We are working with a commercial dealership based in Leicester, they are in need of a Works Control Support to join their team. Please see the job description below -
Works Control Support - Leicester
Working Hours
8:00am – 5:00pm, Monday to Friday
42.5 Basic Weekly Hours
Main Duties and Responsibilities
* Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
* Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
* Answering the telephone & dealing with customer enquiries.
* Dealing with customer enquiries on the Service Reception counter.
* Managing the team of technicians.
* Managing the shifts work load in accordance with customer expectations.
* Create an accurate hand-over data sheet for the following day’s early service shift controller.
* Locking up the site, and setting the alarm system at the end of each shift.
* Organisation skills
* IT Literate
* Experience warranty
* Costing retail cards
* Use of ADP advantageous
Employee Benefits
* Increased holiday entitlement with length of service.
* Recruitment incentive awards.
* Healthcare scheme.
* Cycle to work scheme.
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