Expire in: a month
Belmont Recruitment are currently looking for a 1st Line Support Assistant to join our NHS client on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday.
Key Responsibilities
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Log, manage, and resolve IT support tickets
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Provide first-line technical support for hardware, software, and user accounts
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Use remote tools to troubleshoot issues
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Give clear, helpful advice to users of all technical levels
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Keep users updated and maintain ownership of open tickets
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Follow service desk processes and meet response times
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Support monitoring of IT systems and escalate issues where required
About You
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Good understanding of computers, software, and basic troubleshooting
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Excellent communication and customer service skills
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Able to stay calm under pressure and manage multiple tasks
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Organised, reliable, and keen to learn
Please apply with an up to date CV ASAP if this role would be of interest to youDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring 1st Line IT Support job near me in NR7, Whitlingham, Norfolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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