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1st Line Service Desk Support Engineer
Job Posted: a day ago
Salary: £ Competitive
Job Type: Permanent
Location: East Riding of Yorkshire
Expire in: a month
Job Description
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team.
THE ROLE:
It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment.
Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on client site.
This role may require your attendance on the client site(s) supporting customers accessing IT services.
Helping customers solve technical issues with their computers (hardware and software)
Liaising directly with end users to resolve any problems.
Logging technical support requests over the telephone, face to face or by email
Using remote control tools and technologies to assist end users' as required
Documenting systems and procedures as implemented for and on behalf of our customers
THE CANDIDATE:
Microsoft Exchange and Office 365
Server Hardware and Software
Network solutions including local area networks, wide area networks and associated hardware and technologies such as firewalls, routers, WIFI solutions and network switches and cabling Cloud backup solutions IT peripherals
You must have an eye for detail, the ability to work independently and as part of a team, great documentation skills and the drive to progress your own learning and career.
BENEFITS:
Company Pension, Laptop, Mobile, On-site parking, potential Hybrid working.
THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities EmployerBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring 1st Line Service Desk Support Engineer job near me in East Riding of Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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