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1st Line Support Engineer
Job Posted: a day ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: Camberley, Surrey
Expire in: a month
Job Description
Our client, a leading MSP in the IT sector is seeking a 1st Line Support Engineer to join them on a full-time, permanent basis.
Due to growth our client is looking to add a 1st Line Support Engineer to their team, providing a high level of technical support to their broad range of clients.
The ideal candidate will have a minimum of 1 years’ experience in a similar IT Support role, providing 1st Line support with the opportunity to progress to 2nd Line in the future.
This role is offer on a hybrid basis, working 2 days in the office and 3 from home.
Key Responsibilities:
- Being the go-to for clients for any technical queries
- Writing and updating user documentation
- Prioritize and escalate tickets to ensure SLAs are met in a timely manner
- Provide a high level of customer service and communication to clients at all times
- Work with a high degree of accuracy in a fast-paced environment
- Ensure communication with the client is maintained at all times
Experience:
- Understanding of MS 365 Admin
- Basic networking skills including TCP/IP and DNS
- Understanding of SharePoint and Microsoft Servers
- Basic Server administration
- Familiarity with Anti-Virus and Backup Software
This is an excellent opportunity for a 1st Line Support Engineer to join a thriving MSP who are leaders in the field, where you will be working with an experienced team providing a high level of support to a broad range of clients.
CVs are being reviewed, so please apply now for immediate considerationBefore You Apply
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Looking for your next career move? Join a top company hiring 1st Line Support Engineer job near me in Camberley, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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