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1st Line Support Engineer
Job Posted: 18 hours ago
Salary: £ 20,000 - 30,000 / Annum
Job Type: Permanent
Location: PO7, Waterlooville, Hampshire
Expire in: a month
Job Description
I am working with an amazing MSP with a brilliant track record of delivering exceptional results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support.
I am looking for an experienced and dynamic 1st Line Engineer to join the helpdesk team, this role serves as the 1st point of contact for all technical issues so excellent communication and prioritising skills are essential.
Your key responsibilities will be to perform initial diagnosis and troubleshooting of software bugs and system failures. Prioritise incidents based on customer impact and urgency. Maintain communication with the reporting party throughout the triage process, providing status updates and expected timelines for resolution.
On offer is Hybrid working in a lovely environment, great benefits including private medical cover and a chance to be part of an amazing organisation.
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Looking for your next career move? Join a top company hiring 1st Line Support Engineer job near me in PO7, Waterlooville, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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