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1st Line Technician

Job Posted: a month ago

Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Brighton, East Sussex

Expire in: 12 hours

Job Description

Role: 1st Line Technician
 Location: Brighton (Office-based initially, moving to home working following training)
 Hours: Monday - Friday, 9:00am - 5:30pm, 37.5 hours per week
 Pay: £25,000 per annum

An excellent opportunity has arisen for a 1st Line Technician to join one of our longstanding clients, an innovative business based in Brighton.

This is a great opportunity to join a small technical team, supporting customers across connectivity, networking, communications, and technical services, with ongoing training and development available.

Benefits:

Workplace pension
Private healthcare
Annual leave allocation
Training materials for certifications
Individual and company-based bonuses
Potential future travel opportunities
 The Requirements:

Previous Helpdesk / 1st Line Support experience desirable but not essential
Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN
Strong written and verbal communication skills
Confident telephone manner and customer service approach
Methodical problem-solving skills
Excellent organisation and time management
Ability to work well within a team
Positive, flexible, and proactive attitude
Willingness to learn new technologies and pursue ongoing training
 The Role:

Providing remote and customer-facing technical support
Logging, troubleshooting, and resolving customer faults
Monitoring internal systems and responding to service issues
Supporting technical administration for connectivity and voice products
Assisting with internal systems and LAN equipment
Recording and maintaining internal process documentation
Supporting projects and onsite installations where required
Liaising with internal departments, suppliers, and telecom partners
 If you're keen to join an exceptional team offering technical variety, ongoing training, and long-term development opportunities, please apply to this 1st Line Technician role or contact Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm, Monday to Friday

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Looking for your next career move? Join a top company hiring 1st Line Technician job near me in Brighton, East Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!