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2 x Resident Juniper Resource Engineers / Milan / 4 months
Job Posted: 3 days ago
Salary: £ 450 - 550 / Annum
Job Type: Contract
Location: Italy
Expire in: 24 days
Job Description
The locations will be Northan Italy onsite. Customer will pay Hotel and travel expenses.
Assigning cases to the correct L2 or L3 support domain or soliciting further details.
Actively facilitating and driving the ticket resolution process to completion.
Operational Excellence: Provide expert guidance and hands‑on support to operations teams to maintain network stability, performance, and security during Games‑time operations.
Stakeholder Engagement: Coordinate closely with venue managers, engineering teams, service providers, and Games operations leadership to align designs and deployments with event timelines and evolving requirements.
Issue Resolution: Act on complex network incidents, ensuring rapid diagnosis and resolution to protect critical event services.
Documentation & Handover: Produce and maintain comprehensive documentation, implementation guides, and operational runbooks to support seamless handover to operations.
Continuous Improvement: Identify opportunities to optimize designs and processes, drawing from lessons learned in previous large‑scale event networks.
Required Qualifications
Minimum 5+ years in telco operation delivery, ideally for large‑scale or high‑availability environments.
Proven experience designing and implementing Core & Edge networks, SD‑WAN, LAN/WLAN, and security solutions.
Strong knowledge of network monitoring, incident management, and operational support processes.
Ability to lead and coordinate multi-vendor and cross‑functional teams in time‑critical projects.
Excellent communication skills to interface effectively with technical teams and senior event stakeholders.
Preferred Qualifications
Prior experience supporting international events (sports, entertainment, or similar).
Certifications in relevant technologies (e.g., Cisco CCIE, Juniper JNCIP or JNCIE).
Familiarity with Olympic Games technology delivery models and operational constraints.
Prior experience with ServiceNow
Technical Competencies
Deep understanding of Troubleshooting of Core & Edge network architecture, WiFi concepts, and security integration.
Proficiency with network monitoring and management tools.
Ability to create and interpret network diagrams, documentation, and operational playbooksBefore You Apply
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