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24/7 Support Engineer
Job Posted: 10 hours ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Sittingbourne
Expire in: a month
Job Description
24-7 Support Engineer
Our long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring 24/7 support engineer to join a team of engineers operating day & night shifts. To be considered, you must be able to travel to the offices in Kent on a weekly basis and be able to drive.
Our client requires the 24-7 Support Engineer to have strong capabilites in Microsoft 365, AD, Exchange and Networking (LAN/WAN, firewalls, VPs etc) with preferably a background in Consultancy, MSP or Enterprise Environment. They are offering a basic salary up to £45,000 to be based in Kent, on a hybrid basis + benefits.
Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career.
Core responsibilities:
Resolve escalated technical issues across infrastructure, cloud, networking, and applications
Diagnose, troubleshoot, and implement configuration changes across customer environments
Manage incidents in line with SLAs, KPIs, and best practice
Communicate clearly with customers, managing expectations and providing updates
Maintain accurate ticketing, documentation, and knowledge base articles
Identify recurring issues and contribute to service and process improvements
Support projects alongside senior engineers and solutions teams
Participate in disaster recovery, business continuity, and security activities
Work with vendors and third parties on escalations and advanced fixesKey technical experience:
Minimum of two years’ experience within a 2nd / 3rd Line Support position
Experience of working within a fast-paced environment, MSP/Consultancy or Enterprise client.
Microsoft technologies (Windows, Microsoft 365, Exchange, Active Directory)
Virtualisation (Hyper-V, VMware, Citrix)
Cloud platforms (Azure, AWS, Google Cloud)
Networking (LAN/WAN, firewalls, VPNs, routing & switching)
Hardware, backup, cybersecurity, monitoring, and automation tools
Relevant certifications (Microsoft, VMware, CCNA, CompTIA, etc.) are a plus
Must have able to drive, with access to vehicle.24-7 Support EngineerBefore You Apply
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- Date of birth.
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Looking for your next career move? Join a top company hiring 24/7 Support Engineer job near me in Sittingbourne! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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