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2nd Line Engineer

Job Posted: 2 days ago

Salary: £ 40,000 - 42,000 / Annum
Job Type: Permanent
Location: Camberley, Surrey

Expire in: a month

Job Description

Our client, a leading MSP is seeking a 2nd Line Engineer to join their team on a full-time, permanent basis.

Due to an exciting period of growth our client is looking for a knowledgeable 2nd Line Engineer to join their team on a permanent basis, where you will be providing a high-level of day-to-day support to a broad range of clients, both remotely and on-site, whilst supporting on ad-hoc project work as well.

Due to the requirements of the role candidates will need access to their own vehicle and a valid drivers license.

The ideal candidate will have a strong technical background with a minimum of 2 years’ providing 2nd Line support. Those with an MSP background will be at an advantage, however all industry backgrounds will be considered.

Key Responsibilities:

  * Act as an escalation point for 2nd Line tasks

  * Write and update user system documentation

  * Complete a combination of day-to-day support tasks and project work for clients

  * Act as the first point of contact for client requests and user queries

  * Work both remotely and on-site for clients

  * Ability to work in a fast-paced environment, adhering to SLAs and customer service targets

Key Experience:

  * Minimum of 2 years’ experience working on 2nd Line support tasks

  * Previous experience in an MSP environment would be advantageous, although not essential

  * Good understanding of Active Directory, DNS & DHCP, Hyper-V

  * Understanding of troubleshooting MS services such as Exchange / OneDrive / SharePoint / MS Teams

  * Good networking understanding, including switches, routers and firewalls

  * Windows 10 & 11 experience

  * MS Azure experience is advantageous

This is an excellent opportunity for a skilled, enthusiastic and knowledgeable 2nd Line Engineer to join a thriving IT MSP who are leaders within their field.

You will be working with a range of clients whilst providing a high-level of technical support to users of all levels.

CVs are being reviewed, so please apply now for immediate consideration

Before You Apply

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Bank details.
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Date of birth.

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Looking for your next career move? Join a top company hiring 2nd Line Engineer job near me in Camberley, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!