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2nd Line IT Support Engineer

Job Posted: 21 days ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Camberley, Surrey

Expire in: 7 days

Job Description

2nd Line IT Support Engineer

Yateley, Camberley

£35,000 - £40,000 + Progression + Company Benefits + Training

Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK?

Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI.

On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line helpdesk support. This role will involve working with Microsoft server and desktop operating systems.

The ideal candidate is an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider looking to progress their career with a company leading in the industry.

The role

Responding to IT support requests raised through 1st line helpdesk support
Address and troubleshoot issues
Provide remote support to customers and resolve issues
Monday - FridayThe Person

IT support experience and a background working 2nd line support
Background in Microsoft server and desktop operating systems
Commutable to Yateley
 Reference: BBBH26494

Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, 2nd line support, IT Support, 1st line support, Helpdesk, Yateley, Camberley, Frimley, Crowthorne, Bracknell, Fleet, Farnhan, Farnborough, Aldershot

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position.
 The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

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Looking for your next career move? Join a top company hiring 2nd Line IT Support Engineer job near me in Camberley, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!