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2nd Line Support Analyst
Job Posted: 2 days ago
Salary: £ 20 - 20 / Hour
Job Type: Contract Temporary
Location: NR7, Thorpe St Andrew, Norfolk
Expire in: 25 days
Job Description
Belmont Recruitment are currently looking for an experienced 2nd Line IT Support Officer to join an NHS Trust on an initial 3 month temporary contract. This role focuses on providing high-quality technical support to staff, ensuring smooth operation of IT systems and resolving escalated issues.
Key Responsibilities:
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Provide 2nd line technical support for hardware, software, and network issues.
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Troubleshoot and resolve escalated service desk tickets within agreed timescales.
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Support the installation, configuration, and maintenance of IT equipment and systems.
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Liaise with 3rd line support teams and external suppliers when necessary.
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Maintain accurate records of incidents, solutions, and asset management.
Requirements:
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Previous experience in a 2nd line IT support role.
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Strong knowledge of Windows environments, Microsoft 365, and standard business applications.
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Excellent problem-solving and communication skills.
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Ability to work effectively under pressure in a customer-focused environment.
📩 If you’re an experienced IT Support professional looking for your next contract opportunity, please apply with your CV today or contact Belmont Recruitment for more informationBefore You Apply
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Looking for your next career move? Join a top company hiring 2nd Line Support Analyst job near me in NR7, Thorpe St Andrew, Norfolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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