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2nd Line Support Engineer

Job Posted: 3 days ago

Salary: £ 20 - 20 / Hour
Job Type: Contract Temporary
Location: NR2, Earlham, Norfolk

Expire in: 25 days

Job Description

Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday.

Key Responsibilities

  * Provide 2nd line technical support to customers across Norfolk and Suffolk.

  * Investigate, diagnose and resolve hardware and software incidents.

  * Provide remote and on-site technical support where required.

  * Maintain and improve computer hardware and software to support customer productivity.

  * Troubleshoot a range of desktop, laptop and end-user technology issues.

  * Respond to incidents and problems efficiently, ensuring a high level of customer service.

  * Escalate complex technical issues appropriately and work collaboratively with other IT teams.

About You

  * Experience providing 2nd line technical support.

  * Good knowledge of desktop hardware and software.

  * Experience supporting end users both remotely and face-to-face.

  * Excellent communication and customer service skills.

Location: Norfolk Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
Coverage: Norfolk & Suffolk

Please reply with an up to date CV ASAP if this role would be of interest to you

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