Hiring Now: 3rd Line IT Support Technician- office based in Preston Near You – Apply Today!

Your Next 3rd Line IT Support Technician- office based in Preston Job Starts Here – Apply Now!

3rd Line IT Support Technician- office based in Preston

Job Posted: 6 days ago

Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: Leyland, Lancashire

Expire in: 22 days

Job Description

2nd / 3rd Line IT Engineer.

Leyland, Preston-Office based Monday to Friday. Reports To IT Manager 

Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. 

Key Responsibilities

Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production 

Manage and support user accounts, permissions, and security 

Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations 

Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes 

Work closely with production, engineering, and operations teams 

Liaise with third-party vendors and support providers 

Key Skills & Experience 

Proven experience in a 2nd or 3rd line IT support role 

 Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 

Networking Knowledge of virtualisation 

Understanding of cybersecurity best practices 

Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) 

Desirable Qualifications 

 Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) 

 Degree or equivalent experience in IT or related field 

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring 3rd Line IT Support Technician- office based in Preston job near me in Leyland, Lancashire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!