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3rd Line Support Engineer

Job Posted: 14 days ago

Salary: £ 40,000 - 50,000 / Annum
Job Type: Permanent
Location: Bedale, North Yorkshire

Expire in: 13 days

Job Description

We’re working with a global organisation to appoint a 3rd Line Infrastructure Engineer to support and evolve their enterprise IT environment. This is a senior, hands-on role with ownership of complex incidents, critical infrastructure, and high-impact projects across multiple sites.

The Role

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    Own and resolve 3rd line BAU and P1 incidents, including on-call rota

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    Act as the senior escalation point for infrastructure and network issues

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    Deliver and support infrastructure, network, and security projects

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    Lead root cause analysis for major incidents and service outages

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    Maintain high availability across servers, networks, and core platforms

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    Support monitoring, change, and out-of-hours maintenance activities

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    Mentor and support junior engineers

Key Experience

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    Proven 3rd line infrastructure engineering background (ideally MSP)

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    Strong networking expertise (Cisco/HPE switches, routing, firewalls, wireless)

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    Microsoft stack: Azure AD, Windows Server, Active Directory, GPO, O365, SCCM, RDS

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    Virtualisation & storage: VMware, SAN (FC / iSCSI)

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    Backup & recovery: Veeam (including M365)

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    Linux (Ubuntu) exposure and automation experience beneficial

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    Strong awareness of cyber security best practices

Desirable

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    Vendor certifications (Microsoft, Cisco, VMware, Juniper)

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    PowerShell or scripting experience

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    ITIL v4

This is an excellent opportunity to work in a global, business-critical environment with exposure to enterprise-scale infrastructure and long-term development

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring 3rd Line Support Engineer job near me in Bedale, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!