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3rd Line Support Engineer
Job Posted: 17 hours ago
Salary: £ 35,000 - 38,000 / Annum
Job Type: Permanent
Location: Leeds, West Yorkshire
Expire in: a month
Job Description
Join Our Team as a Senior IT Engineer in Leeds!
Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company.
Position: 3rd Line / Senior Support Engineer
Location: Leeds
Type: Permanent
Salary: £35,000 - £38,000
About Us:
We are a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Our mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. As we continue to grow, we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function.
Key Responsibilities:
Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams
Assist with the implementation and maintenance of IT systems.
Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues.
Act as a key member of the team in planning, delivering, and leading on IT Projects.
What We're Looking For:
Proven experience in a 2nd/3rd line support role
Strong knowledge of Windows and Mac operating systems.
Experience with networking technologies (LAN, WAN, VPN, firewalls).
Cyber Essentials Plus exposure
Proficiency in Active Directory, Office 365, and Exchange.
Experience in supporting 1st and 2nd Line teams / acting as an escalation point
Excellent problem-solving skills and attention to detail.
Strong communication skills and the ability to work well under pressure.
Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus.
Why Join Us?
Competitive salary and benefits package.
Opportunity for professional growth and development.
A collaborative and supportive team environment.
Access to cutting-edge technology and tools.
If you are a dedicated IT professional looking to take the next step in your career, we want to hear from you! Apply today and become part of a team that values excellence, innovation, and customer satisfaction.
To Apply
Send your CV and a cover letter outlining your experience and why you would be a great fit for this role to jack
Join us and be a key player in driving our success and the success of our clients!
Make your mark in the IT industry with us. Apply now and start your journey with a company that values your expertise and dedicationBefore You Apply
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Looking for your next career move? Join a top company hiring 3rd Line Support Engineer job near me in Leeds, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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