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Account Coordinator
Job Posted: 18 hours ago
Salary: £ 30,000 - 33,000 / Annum
Job Type: Permanent
Location: Reading, Berkshire
Expire in: a month
Job Description
Job Description:
Rapid Personnel is a leading recruitment agency dedicated to providing innovative and tailored staffing solutions to FMCG and Supply Chain businesses. With a focus on delivering exceptional service and building strong client relationships, we empower businesses to achieve their goals through our expertise in Contingent Recruitment, Managed Service Provider, Recruitment Process Outsourcing and Business Consultancy. Our commitment to quality, integrity, and client satisfaction has solidified our position as a trusted partner for numerous businesses across the UK.
Responsible for driving client satisfaction and retention through exceptional relationship building and solution delivery. To have a strong understanding of client needs, a passion for delivering exceptional service, and the ability to collaborate and inspire. A strong communicator, with a focus on building strong, long-lasting relationships with clients and internal teams. Key responsibilities include working with the Client Relationship Manager to develop and implement a client success strategy, collaborating with a high-performing team, identifying opportunities to improve client satisfaction, creating and reporting valuable data presentations.
Responsibilities/Key Tasks
* First point of contact for existing clients
* Work closely with the resourcing team to ensure high levels of fulfilment & compliance across all accounts
* Report generation and market data analysis
* Planning for recruitment drives and uplifts with the Client Relationship Manager & Head of Resourcing
* Managing inbound and outbound calls and emails
* Support with overall delivery against requirements when needed
* Updating CRM system and completing associated admin duties
* Travelling to client sites across the UK
Requirements
* Previous experience in Customer Service, Events Management or Customer centric positions, experience within recruitment is a bonus
* Driving licence and ability to travel within the UK when necessary – essential
* Strong networking abilities
* A minimum of 2 years’ experience within Customer focussed positions
Preferred Skills
* Microsoft Office Systems (Excel and PowerPoint)
* Excellent communication skills (written and verbal)
* Organised and efficient
* Good attention to detail
* Very good time management
* Problem solving / using initiative
The role is predominantly based at our Head Office in Reading but will require regular travelling to client sites across the UK.
If you are interested in this opportunity, please click ‘apply’ and the team will be in touch to discuss further.
IND1
Job Types: Full-time, Permanent
Work Location: In personBefore You Apply
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