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Account Executive
Job Posted: 4 hours ago
Salary: £ 35,000 - 38,000 / Annum
Job Type: Permanent
Location: Shrewsbury, Shropshire
Expire in: a month
Job Description
Job Title: Account Executive
Location: Shrewsbury - Hybrid
Salary: Starting at £35,000
We’re recruiting an experienced Account Executive to manage a portfolio of clients in a regulated environment.
You’ll look after relationships end-to-end, handle all aspects of the account, and ensure a high standard of service and compliance at all times.
The role:
As an Account Executive, you will:
* Manage and grow a portfolio of commercial clients
* Build strong, long-term relationships with new and existing clients
* Handle all aspects of account management: new business, renewals, mid-term adjustments and claims support
* Identify client needs and present clear recommendations and solutions
* Negotiate terms with insurers and partners to secure appropriate cover and competitive premiums
* Cross-sell additional products and services where appropriate
* Respond to queries and resolve any issues or complaints in line with company procedures
* Work towards agreed performance targets (new business, retention, cross-selling, profitability)
* Deliver an excellent level of customer service at all times
Compliance & administration:
* Ensure all activity complies with FCA regulations and internal procedures
* Use checklists and support tools to evidence compliance
* Maintain accurate and up-to-date electronic and paper records
* Prioritise and action client communications in a timely manner
* Check all client documentation thoroughly before it is issued
* Manage your own diary and follow up all outstanding actions by the required dates
* Report any potential data, security or compliance breaches to senior management
Training & development:
* Take ownership of your own learning and meet Training & Competence (T&C) requirements
* Keep up to date with market conditions, products and regulatory changes
* Support and promote a Treating Customers Fairly (TCF) culture in all client dealings
What we’re looking for:
* Experience as an Account Executive, Account Handler or similar client-facing role
* Background working in a regulated environment (FCA or similar)
* Strong relationship-building and communication skills
* Confident negotiator with the ability to assess risk and recommend suitable solutions
* Excellent attention to detail and organisational skills
* Comfortable working to KPIs and targets
IT skills:
* Confident user of MS Word, Outlook and Excel
* Experience with insurance broking systems such as SSP, Acturis or similar (or willing to learn)
* Accurate data input and record-keeping skills
This is a great opportunity for an Account Executive who enjoys managing client relationships, working in a regulated environment, and taking ownership of a varied portfolio of workBefore You Apply
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Looking for your next career move? Join a top company hiring Account Executive job near me in Shrewsbury, Shropshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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