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Account Manager / Customer Relationship Executive
Job Posted: 16 days ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: WF8, Pontefract, City and Borough of Wakefield
Expire in: 12 days
Job Description
Our client is looking for a confident, personable Account Manager / Customer Relationship Executive to join a supportive and friendly team. This is not cold calling — you’ll be following up with customers who have already received a quote, building relationships and guiding them through the next steps.
This role would suit someone from a customer service or sales background, particularly if you’ve worked with service agreements, renewals or upselling in environments such as estate agency, insurance, finance, legal services or similar.
The Role
* Following up on warm leads — customers who have already been quoted
* Building rapport and long-term customer relationships
* Answering questions, addressing concerns and progressing services
* Managing your own accounts in a consultative, supportive way
* Working closely with the wider team to achieve shared goals
What We’re Looking For
* Experience in customer service, account management or relationship-led sales
* Comfortable discussing and agreeing contracts or services
* Strong communication skills and a friendly, professional approach
* Confident on the phone with a focus on customer care rather than hard selling
* Organised, motivated and able to manage your own workload
The Environment
* Hybrid role — work from home with regular time in the Pontefract office
* Supportive team culture with a relaxed, positive atmosphere
* Lunch provided when working in the office
* Dog-friendly office — well-behaved dogs welcome 🐶
If you enjoy building relationships, following up warm opportunities and working in a genuinely friendly environment, this could be a great next stepBefore You Apply
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Looking for your next career move? Join a top company hiring Account Manager / Customer Relationship Executive job near me in WF8, Pontefract, City and Borough of Wakefield! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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