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Account Manager ( Entry level )
Job Posted: 4 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Sheffield, South Yorkshire
Expire in: a month
Job Description
Salary: £27,000 per annum + Monthly Bonus + Additional Benefits
Location: Sheffield North
Contract Type: Full-time, Permanent
About the Role
An exciting opportunity has arisen for an Account Manager to join a dynamic and growing operations team. This is a fantastic opportunity for someone looking to take their first step into account management, combining customer service, commercial awareness, and operational coordination in a fast-paced environment.
In this role, you will manage a portfolio of small to medium-sized customer accounts with an annual turnover of approximately £500,000. You will ensure customer requests are handled efficiently from start to finish, building lasting relationships and helping drive business growth.
Key Responsibilities
* Manage day-to-day customer requests and ensure timely resolution of service activities.
* Prepare and issue quotations in line with engineering standards and customer requirements.
* Monitor and meet agreed performance targets for quotes, orders, and margins.
* Build strong working relationships across internal departments to maximise service delivery.
* Produce monthly reports for management and maintain accurate administrative records.
* Identify opportunities to expand existing customer accounts and develop new business.
* Support the wider operations team during busy periods or annual leave cover.
The ideal candidate:
We’re seeking a motivated, organised, and customer-focused individual who enjoys problem-solving and building relationships. You’ll be comfortable managing multiple tasks and confident communicating with both internal teams and external clients.
Key Skills & Attributes:
* Strong attention to detail with a methodical approach to work.
* Excellent communication and interpersonal skills.
* Ability to plan, prioritise, and manage time effectively.
* Confident user of Microsoft Office (Word, Excel, Teams).
* Team player with a positive and proactive attitude.
* Commitment to delivering high levels of customer service.
Experience & Knowledge
* Previous experience in a customer service, administrative, or operations role is desirable.
* Proven ability to maintain accurate records and work independently under pressure.
* Excellent written and verbal communication skills.
What’s on Offer
* Basic Salary: £27,000 per annum
* Company Bonus: £125 per month (subject to team performance targets)
* On-Call Allowance: £105 per week (approx. 7 weeks per year)
* Private Healthcare Package
* Opportunities for training, development, and career progression within operations
Why Apply?
This is a great opportunity to join a supportive and growing team where your efforts are recognised and rewarded. You’ll gain valuable exposure to account management and operational coordination, building a strong foundation for your professional developmentBefore You Apply
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