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Account Manager
Job Posted: an hour ago
Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: Durham, County Durham
Expire in: a month
Job Description
Join Our Team as an Account Manager.
Are you a dynamic, results-driven individual? Do you thrive in a fast-paced, forward-thinking environment? If so, we have an incredible opportunity for you to become a key player in our successful team.
The Role:
As an Account Manager, you will be the primary point of contact for our valued clients, responsible for managing their accounts and ensuring they receive exceptional service. You will work closely with clients to understand their needs, provide tailored solutions, and help them achieve their goals. Your role will also involve up-selling and cross-selling opportunities to grow the accounts you manage.
Key Responsibilities:
Client Relationship Management: Build and maintain strong, long-lasting relationships with assigned clients.
Account Management: Oversee client accounts, ensuring services are delivered effectively and align with expectations.
Client Satisfaction: Actively listen to client concerns, address issues promptly, and ensure high satisfaction levels.
Up-selling and Cross-selling: Identify opportunities to expand client relationships by promoting additional products or services.
Reporting and Analysis: Regularly report on account performance, client feedback, and potential risks.
Contract Negotiation and Renewal: Manage contract renewals and negotiate terms to maintain client relationships.
Market Research: Stay informed about industry trends to provide clients with relevant insights.
CRM utilisation: Use CRM tools to track and report on sales activities and maintain accurate customer records.
Client Training: Educate clients on industry changes and ensure they leverage our services effectively.
What We're Looking For:
Sales Expertise: Proven experience in B2B account management with a track record of exceeding sales targets.
Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex solutions clearly.
Problem Solver: A creative thinker who can adapt to changing client needs.
Team Player: A collaborative spirit ready to work closely with our team to achieve shared goals.
Tech Savvy: Comfortable using sales and CRM tools to track progress and manage leads.
Company Benefits:
Competitive basic salary (negotiable for the right candidate)
Uncapped monthly commission scheme
20 days holiday entitlement plus Bank Holidays (up to 5 additional days for long service)
Savings platform with exclusive offers on groceries, travel, and more
Career development and progression opportunities
Fantastic working environment with free onsite parking
Company social events and a pension scheme
Flexible working policy and an annual paid volunteering day
Quarterly awards and recognition programme
Our Commitment to Diversity and Inclusion:
We celebrate diversity and are committed to fostering an inclusive workplace for all. We encourage applications from candidates of all backgrounds and experiences, as we believe that a diverse team drives innovation and creativity.
Ready
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Looking for your next career move? Join a top company hiring Account Manager job near me in Durham, County Durham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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