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Account Manager
Job Posted: 15 hours ago
Salary: £ 38,000 - 40,000 / Annum
Job Type: Permanent
Location: Goole
Expire in: a month
Job Description
A well-established technology business in East Yorkshire is hiring an Account Manager to manage and grow a portfolio of existing customers.
This is a relationship led role focused on retention, renewals and product adoption, not new business. You’ll act as a trusted advisor, helping customers maximise value from a suite of software solutions.
Key responsibilities:
Manage and develop existing customer accounts
Drive product adoption, engagement and account growth
Identify upsell and cross-sell opportunities
Lead contract renewals and re-contracting discussions
Act as the main point of contact for customer issues
Work closely with support, onboarding and product teams
Analyse account data and maintain accurate CRM records
About you:
Account Management or Customer Success experience in SaaS software
Strong relationship-building and commercial skills
Experience with renewals and contracts
Confident communicator, highly organised
CRM experience (Salesforce or similar)
Full UK driving licence
If this sounds of interest then don't hesitate to get in touch. This one won't be around for longBefore You Apply
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