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Account Manager

Job Posted: 2 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Basildon, Essex

Expire in: a month

Job Description

Account Manager, Basildon

Salary: £30,000 - £35,000

I’m delighted to be supporting my client in their search for a confident and organised Account Manager to take ownership of a key customer programme. You’ll be responsible for keeping things running smoothly across delivery, cost, quality, and customer communication, while working closely with teams across the business.

This is a hands‑on role where you’ll have real influence, driving performance, solving problems, and stepping in early if a programme needs recovery.

Key responsibilities will include:

  * Managing a major customer account and acting as the main point of contact

  * Making sure parts are delivered on time, to cost, and to the right quality standard

  * Producing clear programme updates for internal teams and customers

  * Planning and managing despatch schedules

  * Owning and tracking key QCD performance metrics

  * Maintaining and improving customer demand signals

  * Leading recovery activity if performance slips

  * Creating visual dashboards to track progress against targets

  * Working with cross‑functional teams on improvement and growth projects

  * Leading by example and promoting positive standards of behaviour

Criteria:

  * Strong knowledge of production environments and customer relationship management

  * Experience working in busy, performance focused operations

  * A practical problem‑solver who can make sound decisions under pressure

  * Commercially aware with a strong customer focus

  * A confident communicator with good negotiation skills

  * Experience using project management tools and ways of working

  * Comfortable working independently, but equally strong in a team environment

  * Experience with:

      * MRP

      * Lead time analysis

      * Capacity planning

      * Structured problem‑solving

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Looking for your next career move? Join a top company hiring Account Manager job near me in Basildon, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!