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Account Manager

Job Posted: 7 days ago

Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: Bakewell, Derbyshire

Expire in: 20 days

Job Description

Key Responsibilities & Accountabilities:

  * Prepare, issue, and manage sales quotations for distributors and customers in line with agreed pricing structures and guidance from Territory Managers.

  * Ensure quotations, revisions, and acknowledgements are issued accurately and in a timely manner.

  * Maintain an accurate and up-to-date quotation and enquiry log to support sales tracking and forecasting.

  * Follow up quotations with distributors and customers, providing status updates to Territory Managers as required.

  * Support Territory Managers by coordinating distributor review calls and ensuring outcomes are accurately reflected in the CRM system.

  * Act as a day-to-day point of contact for distributors on administrative and sales support matters.

  * Proactively chase distributors for project updates, enquiry progress, and feedback on active quotations.

  * Support the maintenance of positive and professional distributor relationships through responsive communication and reliable follow-up.

  * Escalate commercial or technical queries to Territory Managers or relevant internal teams where appropriate.

  * Ensure all enquiries, opportunities, quotations, and updates are accurately recorded and maintained within the CRM system.

  * Support Territory Managers by keeping opportunity records current and highlighting stalled or at-risk enquiries.

  * Assist with basic sales reporting and activity tracking as required by Sales Management.

  * Liaise with internal departments including Sales, Projects, Manufacturing, and Finance to support order processing and customer requirements.

  * Assist in ensuring customer and distributor requirements are clearly communicated and understood internally.

  * Support the smooth handover of orders from quotation stage into order processing.

  * Maintain accurate records of sales documentation, correspondence, and pricing information.

  * Carry out all activities in line with company procedures, pricing policies, and ethical standards.

  * Represent the company professionally in all communications with distributors, customers, and internal colleagues.

Requirements

  * Experience in a junior sales, sales support, account administration, or customer service role within a B2B environment.

  * Strong organisational skills with attention to detail and the ability to manage multiple enquiries simultaneously.

  * Clear and professional communication skills, both written and verbal.

  * Comfortable working with CRM systems, databases, and Microsoft Office applications.

  * Ability to work effectively as part of a sales team and support more senior commercial roles.

  * Proactive and methodical approach to follow-up and task completion.

  * Alignment with company values and professional standards.

  * Exposure to industrial, technical, or engineered products.

  * Experience preparing quotations or supporting project-based sales.

  * Knowledge of ERP or CRM systems (e.g. SAP or equivalent).

  * Qualification to HND level or equivalent

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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