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Account Manager

Job Posted: 4 hours ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Basingstoke, Hampshire

Expire in: a month

Job Description

Account Manager – Supply Chain as a Service (SCaaS)
Location: Basingstoke

The Opportunity

Our client is one of the largest UK-owned Contract Electronics Manufacturers (CEMs), supplying EMS and supply chain services to leading technology companies across the UK and Europe. Operating from a modern, state-of-the-art facility, they support customers across the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors.

As part of an exciting growth journey including a new world-class facility, they are looking for a talented Account Manager to join their Supply Chain Solutions team.

The Role

As Account Manager, you will be the key point of contact between the business and its customers — managing existing accounts, identifying new business opportunities, and ensuring clients receive the highest level of service throughout the project lifecycle.

Key Responsibilities

  * Act as primary contact for assigned customers, building strong, long-term relationships

  * Communicate customer requirements and technical needs effectively to internal teams

  * Run regular customer meetings (on-site and remote) to review performance and explore new opportunities

  * Identify and develop new sales opportunities within existing accounts, working alongside the external Sales Team

  * Lead contract renewals, pricing negotiations, and proposal development

  * Coordinate with engineering, procurement, and production teams to ensure smooth project execution

  * Monitor orders to ensure timely delivery, proactively resolving any issues

  * Support customers with technical queries, liaising with internal experts as needed

  * Stay on top of market trends, customer needs, and competitor activity

  * Represent the business at industry events and trade shows

  * Maintain accurate CRM records and provide regular reporting to senior management

What We're Looking For

  * Experience in Electronics Manufacturing (EMS) or a related industry Preferred

  * Strong account management and business development track record, with demonstrable account growth

  * Excellent relationship-building skills across technical and commercial stakeholders

  * Strong negotiation and contract management skills

  * Ability to manage multiple projects with strong attention to detail

  * Proficient in CRM software and Microsoft Office

  * Results-driven, with a focus on customer satisfaction and revenue growth

  * Willingness to travel across the South of England for customer meetings

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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