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Account Manager

Job Posted: 20 hours ago

  • Salary: £ Competitive

    Job Type: Permanent

  • Location: City and County of the City of London

Expire in: a month

Job Description

Our client is seeking a Account Manager (Financial Education) to join their team on a permanent basis. This will be hybrid working. Responsibilities include (but not limited to): • Leading the onboarding journey for new corporate clients, ensuring a smooth and professional introduction to the Client. • Managing day-to-day client relationships across a portfolio of mid-size and enterprise accounts. • Acting as a key point of contact for HR and Reward stakeholders, ensuring client satisfaction and ongoing alignment with their wellbeing strategies. • Scoping, shaping and coordinating the delivery of customised financial education programmes. • Leading the organisation of virtual and in-person sessions, presentations and workplace events. • Producing high-quality materials including proposals, impact reports, insight summaries and client comms. • Working with internal delivery teams to ensure programme consistency and quality at every stage. • Monitoring engagement data and programme outcomes to inform ongoing improvement and upsell opportunities. • Supporting commercial growth by identifying client needs, surfacing new opportunities, and contributing to pitch preparation and proposals. • Maintaining accurate records in CRM and supporting pipeline visibility for leadership. Skills and experience: • Minimum 2 years' experience in a client management, HR/reward-facing, or B2B service delivery role. • Strong account management, strategic thinking, and organisational skills. • Experience in negotiation and contracting. • Proven success in identifying B2B opportunities and supporting new business pitches and proposal development. • Competent in Microsoft Office (Outlook, Excel, PowerPoint, Word) and database management. • A strong interest in financial education, employee benefits, or learning and development. For more information please send CV in to Tony Ward quoting job reference 16893TW

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