Expire in: a month
This creative agency with offices in Harrogate is seeking to appoint an Account Manager for a 12-18-month maternity contract. As an Account Manager you will grow the business by building successful, long-term customer relationships. Your focus will be to satisfy customer needs and requests, responding to queries in a timely and professional manner, and deliver a positive customer experience. With excellent communication and negotiation skills, the successful Account Manager will be customer-service orientated and be able to join this team before the end of October. Ideally this role will be fully office based, however there is a degree of flexibility to working hours and working model, key responsibilities will include;
Liaise across internal teams and customers directly via e-mail and telephone
Maintaining customer data
Providing admin support to several accounts
Act as the first point of contact for internal & external customers
Regular meetings with team and 121's with Line Manager
Ensuring correct pricing is maintained
Processing & uploading orders
Managing stock returns
Ensuring customer stock is always at an adequate level
Updating product information
Processing of returns and forwarding debit notes to Accounts for processing
Managing customer accounts and compiling monthly summaries
Producing bespoke customer reports, including sales and stock analysis
Working with a critical date path to plan and prepare for relevant customer product submissions
Managing your account to maximise design exposure, sales and profitability, whilst minimising returns
As an experienced Account Manager you will be in regular communication with suppliers, maintaining and developing relationships as well as working closely with the sider team to develop wider customer opportunities, this is an exciting opportunity, the successful candidate will have:
3-5 years Account Management experience
Strong administration skills
Excellent communication skills, both written and verbal
Excellent MS Office skills, including Excel
Retail experience would be preferred but not essential
This is a fantastic opportunity to join a small and thriving team, where you will be given a thorough and detailed handover and can work with some well-known brands. If you have the above skills and experiences, please share your CV for a confidential review
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Looking for your next career move? Join a top company hiring Account Manager job near me in Harrogate, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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