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Account Manager / Office Manager - Signage Industry
Job Posted: 22 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Chester, Cheshire
Expire in: 6 days
Job Description
NEW VACANCY! (SN7321)
ACCOUNT MANAGER / OFFICE MANAGER (SIGNAGE INDUSTRY)
CHESHIRE WEST (Office-based)
Salary: Up to £35K DOE + Pension
Hours: Monday - Friday, 8:00am - 5:00pm
Our client is a well-established, growing business within the signage and graphics industry, with over 30 years of experience delivering high-quality branding solutions to businesses of all sizes. They offer a full end-to-end service including design, manufacture, and installation of signage, vehicle graphics, and promotional displays.
Due to continued growth, they are now looking to appoint a highly organised and commercially aware individual to take ownership of incoming enquiries and project coordination, supporting the Managing Director by managing day-to-day operations.
This is a varied and pivotal position combining elements of account management, project coordination, and office management. You will be the first point of contact for customers, managing projects from initial enquiry through to completion.
You will play a key role in ensuring smooth internal operations, coordinating with design and production teams, and delivering an excellent customer experience.
Key Responsibilities
Manage incoming enquiries via phone, email, and website
Build strong relationships with new and existing customers
Interpret client requirements and prepare quotations
Oversee projects from concept through to delivery and installation
Liaise with internal teams (design, production, installation) to ensure deadlines are met
Maintain accurate job records and track progress (no CRM currently in place)
Support the Managing Director by taking ownership of office operations and workflow
Identify opportunities to upsell or cross-sell services
Ensure a high level of customer satisfaction at all stagesAbout You
Previous experience in account management, project coordination, or office management
Ideally from a signage, print, creative, or manufacturing environment (not essential)
Strong organisational and multitasking skills
Excellent communication and customer service abilities
Commercially aware with the ability to manage multiple projects
Proactive and able to work independently
Comfortable working in a fast-paced, hands-on environmentWhat's on Offer
Opportunity to join a well-established and growing business
Varied role with real ownership and autonomy
Direct impact on business operations and growthTo apply for the role please send a copy of your CVBefore You Apply
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