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Account Manager (Print & Direct Mail)
Job Posted: a day ago
Salary: £ 32,636 - 32,636 / Annum
Job Type: Permanent
Location: RM9, River, Greater London
Expire in: a month
Job Description
Job Overview:
We are seeking a dynamic and experienced Account Manager to join our team in the print and direct mail industry. The ideal candidate will have a strong background in client relationship management, print production, and direct mail services. As an Account Manager, you will serve as the primary point of contact for clients, ensuring exceptional service, timely delivery of projects, and high-quality standards in all aspects of print and direct mail production.
Key Responsibilities:
* Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Act as the primary contact for all inquiries, concerns, and project updates.
* Project Coordination: Oversee the full project lifecycle for print and direct mail campaigns, from initial concept to final delivery. This includes managing timelines, budgets, and quality control.
* Quote and Proposal Creation: Prepare detailed quotes where required with support from commercial team members, ensuring that all client needs are met within budgetary constraints.
* Order Management: Process and track client orders, ensuring accurate and timely delivery. Collaborate with internal teams, including production, data processing, postage, and logistics, to meet client expectations.
* Problem-Solving: Address any issues or challenges that arise during the project lifecycle, proactively finding solutions to ensure client satisfaction and project success.
* Vendor Management: where required work closely with third-party vendors, such as to ensure the highest quality and cost-effective solutions for clients.
* Sales Support: Identify opportunities for additional business within existing accounts. Support the sales team in growing accounts and generating new business.
* Reporting & Analysis: Provide forecast view of monthly activity including 3 month horizon based on managed client accounts. Manage and create client Management Information reports tailored to client specification using business tools.
* Quality Assurance: Ensure that all final products meet or exceed client expectations and industry standards. Work with production teams to review and approve proofs, samples, and final print runs.
Required Qualifications:
* 3+ years of experience in account management, preferably in the print and direct mail industryBefore You Apply
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Looking for your next career move? Join a top company hiring Account Manager (Print & Direct Mail) job near me in RM9, River, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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