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Admin Assistant

Job Posted: 21 days ago

Salary: £ 13.47 - 13.47 / Hour
Job Type: Temporary
Location: Leicester, City of Leicester

Expire in: 7 days

Job Description

We are looking for a friendly and organised HUB Administrative Assistant to support my clients Adult Learning Service.
You’ll play a key role in making sure the centres run smoothly, providing excellent customer service to learners and supporting teaching teams.
The role is full time, Monday – Friday 9am – 5pm with the flexibility of evening cover until 7pm where required Monday – Wednesday
Based in Enderby, LE19
Key Responsibilities
Customer Service & Reception
  * 
    Be the first point of contact for learners and visitors
  * 
    Answer enquiries in person and by phone
  * 
    Provide helpful information and resolve queries
Learner Support & Enrolment
  * 
    Give Information, Advice and Guidance (IAG) to learners
  * 
    Enrol learners onto courses following funding guidelines
  * 
    Support enrolment events and classes across locations
Administration
  * 
    Carry out general admin tasks (data entry, filing, records)
  * 
    Arrange meetings and take minutes
  * 
    Support day-to-day running of the HUB
Data & Systems
  * 
    Accurately input and manage learner data (MIS systems)
  * 
    Use systems such as ProSolution and Oracle Fusion
  * 
    Produce and use data to support service delivery
Exams & Accreditation
  * 
    Support exam delivery, including invigilation
  * 
    Register learners and process certificates
  * 
    Follow awarding body requirements
Finance
  * 
    Process invoices, time-sheets and payments
  * 
    Handle basic financial transactions
  * 
    Order and manage centre supplies
Team Support
  * 
    Work closely with curriculum teams
  * 
    Help ensure courses run effectively in each area
What We’re Looking For
Essential Skills & Experience
  * 
    Strong customer service or reception experience
  * 
    Good admin skills (data entry, filing, record keeping)
  * 
    Confident using IT systems and software
  * 
    Good communication skills (written and verbal)
  * 
    Ability to work as part of a team
  * 
    Good organisation and attention to detail
Knowledge
  * 
    Understanding of confidentiality and equality
  * 
    Awareness of good customer service
Qualifications
  * 
    English and Maths at Level 2 (or equivalent)
  * 
    IT skills (Level 1 or equivalent experience)
Desirable (but not essential)
* Experience in adult learning or apprenticeships
* Cash handling experience
* Experience organising meetings and taking minutes
Other Requirements
* Able to travel between different locations if required
* Flexible approach to work

Before You Apply

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