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Admin Support - TEMP
Job Posted: 6 hours ago
Salary: £ 14 - 14 / Hour
Job Type: Permanent
Location: Banbury
Expire in: a month
Job Description
Training Department Support Officer X 2
Location: Just outside of Banbury, Oxfordshire / Type: Full-time / Temporary to cover ongoing sickness / Start Date: ASAP /Driving Licence Highly Desirable
This role is working Monday to Friday 9am - 5pm
Pay - £14 per hour
A respected UK charity is seeking a highly organised and empathetic individual to join its Training Department as a Support Officer. This is a varied and rewarding role supporting life-enhancing services and volunteer programs across the organisation.
Key Responsibilities
Act as the first point of contact for public enquiries via phone, email, and in person.
Administer applications for service users and volunteers across multiple programs.
Provide day-to-day administrative support to departmental teams and managers.
Offer guidance to clients and volunteers on practical matters including insurance, access, and aftercare.
Organise training courses, workshops, and public information sessions.
Support the delivery of regional and national charity events.
Maintain accurate records and produce departmental statistics.
Assist with documentation updates and digital platform development.
Ensure GDPR compliance and manage insurance-related administration.
Handle departmental ordering, invoicing, donations, and expenses.
Support emergency management and transition processes.
Draft correspondence and oversee mailing operations.
Carry out other administrative duties as required.
Key Skills & Experience
Proficient in Microsoft Office (Word, Excel, Outlook, Access) and database systems.
Strong understanding of GDPR and data protection.
Excellent communication skills across diverse audiences.
Empathetic, detail-oriented, and calm under pressure.
Flexible and able to embrace change and solve problems effectively.
Team player with a proactive attitude.
Requirements
Full UK Driving Licence is highly desirable
Understanding of safeguarding principles and their application
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