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Administrator-Control , Automations & Monitoring Team

Job Posted: 15 days ago

Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: CW3, Checkley, Cheshire East

Expire in: 13 days

Job Description

We are representing a leading manufacturing company that supply, manufacture, design, install and service of pumping equipment, they are sourcing a dynamic and motivated individual to jointheir Automation & Monitoring team.

Your role will involve, but not limited to, assisting the department with all administrative duties, communicating with customers and suppliers, processing orders in the CRM system, logistic queries and after sales activities.

Duties include

  * Communicating with customers and colleagues by email and telephone

  * Support the department with all administrative duties, including order processing in our CRM

  * Checking in-stock items and availability

  * Chasing suppliers for ordered items

  * Dealing with logistic queries

  * Responding to non-technical customer enquiries

  * Updating systems and databases

  * Responding to requests in a timely and efficient manner

  * Ensuring exceptional customer service at all times

  * Maintain company procedures and suggesting improvements where possible

  * Be flexible to the requirements of the business

  * Observe and maintain the company’s Health & Safety Policy and Procedures.

  * Undertake any other duties that may be required from time to time

Education:

  * BTEC Business Administration, or similar - Desirable

  * Excellent keyboard skills - Essential

  * Confident communication skills (written / verbal) to deal with internal adn external customers / suppliers - Essential

  * Good standard of written and verbal English - Essential

Skills and Competencies

  * Ability to manage client expectations and maintain client relationships, responding to queries in a timely manner - Essential

  * Strong prioritisation and organisation skills - Essential

  * Ability to manage own workload and use initiative - Essential

  * Be flexible and reactive when urgent issues arise - Essential

  * Ability to multitask - Essential

  * Excellent customer service skills, including telephone and email - Essential

Personal Attributes

  * Confident attitude, comfortable with dealing with general public - Essential

  * Self-motivated with “can-do” approach - Essential

  * Prepared to learn new skills - Essential

  * Team player who is flexible to help where needed - Essential

  * Strong personal attributes to dealk with engineering challenges - Essential

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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