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Administrator
Job Posted: 3 minutes ago
Salary: £ 24,400 - 24,400 / Annum
Job Type: Permanent
Location: Shrewsbury, Shropshire
Expire in: a month
Job Description
Our prestigious client is seeking an experienced professional to join their established team. Our client is a leading market leader within the UK. Are you interested in joining a growing team to help contribute to their success? This role can offer hybrid working if preferred.
What's in it for you?
* Hours of work: Monday to Friday 37.5 hours per week (30 mins lunch)
* Birthday off work
* Full training offered
* Development and progression available
Job Duties
* First point of contact
* The main priority of an FPOC Administrator is to answer incoming calls and emails dealing with requests from clients and customers that require a routine response whilst directing more complex issues via calls or emails to the appropriate person/team
* To use mail merges to deliver general correspondence to clients and leaseholders
* To work with the Department Heads and Property Managers in the preparation of and responses to, all client, contractor, and customer communications whether by telephone, e-mail, or letter
* To assist in uploading documentation to various internal systems
* To oversee and accept/decline appointments for the Shrewsbury Office Diary
* To liaise with other LSH Residential departments to obtain or provide information relating to the portfolio
* To attend internal meetings as required
* To carry out all duties within ARMA guidelines and codes of practice
* To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Department Head
* To ensure that FCA regulation guidelines are adhered to in all working practices and behave in accordance with these rules and Treating the Customer Fairly guidelines
* To be courteous and professional in all dealings with clients, customers, contractors, and the general public
* To always be punctual and ensure that you are dressed in accordance with the Company Dress Code
* To be an active team member; contributing to the motivation and achievements of the department
* To endeavour to remain informed of new relevant legislation and best practice guidelines
Experience:
* Administration and customer service
* Have a good level of education
* Experienced with Microsoft Office Programs -Word/Excel/Outlook/CRM Systems
Skills:
* Excellent telephone communication skills and ability to communicate at all levels –ESSENTIAL
* Efficient, effective, and highly organised
* Management of own time
* Strong Administration skills
* Own autonomy in the role
* Self-motivated, positive attitude
* Able to work under pressure
Interested?
For more information about this vacancy, please contact Rosie at Proactive Personnel, TelfordBefore You Apply
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Looking for your next career move? Join a top company hiring Administrator job near me in Shrewsbury, Shropshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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