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Administrator
Job Posted: 16 hours ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: St Albans, Hertfordshire
Expire in: a month
Job Description
We are currently recruiting for an experienced administrator to join a fast-growing, company based in St Albans.
This is an exciting time to join a rapidly expanding division where future growth is guaranteed. You will be working within a busy and fast paced environment in a varied and busy role.
This role will suit a candidate with 1-2 years administration experience with excellent problem-solving skills and experience of working with Excel on a daily basis.
What’s in it for you?
* Salary: up to £26-28k
* 22 days holiday plus 8 days bank holiday
* Free parking
* Private medical insurance
* Life insurance
* Progression opportunities
Key responsibilities:
* Provide second-level support to first-level agents, assisting with all customer queries
* Escalate unresolved issues to next level
* Strong focus on monitoring alerts and alarms to quickly identify potential issues
* Maintaining internal/external tickets, alerts, and KPIs
* Monitor daily quality of service analytics/routines
* Set up all new sites across the required systems, ensuring completeness and accuracy of data
* Work with internal solutions team on innovation of systems and new requirements/features
* Supports accounts where required to ensure billing/invoicing is correct
What the employer is looking for:
* 1-2 years administration experience
* Experience with CRM systems
* Excellent Excel skills
* Good understanding of and experience with managing incidents and supporting systems (following processes and making sure data is complete and accurate)
* Excellent communication skills and teamwork
* Excellent time management, multitasking, and prioritisation skills
* Perceptive, fast learner, and able to perform well under pressure.
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contactedBefore You Apply
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Looking for your next career move? Join a top company hiring Administrator job near me in St Albans, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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