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Administrator
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Grizebeck, Cumbria
Expire in: a month
Job Description
Customer Service Administrator
About the Role
Our client is looking for a Customer Service Administrator to join their team and play a key role in delivering excellent service to customers. The successful candidate will be responsible for managing customer communication, supporting the external sales team, processing orders, and coordinating with production and logistics teams to ensure smooth operations.
Key Responsibilities
* Handling customer enquiries via phone, email, and in-person showroom visits
* Processing quotations, purchase orders, and invoices
* Providing basic product and technical information
* Liaising with Area Sales Managers on ongoing projects
* Supporting sales with analysis of leads and opportunities
* Coordinating deliveries with external hauliers
* Communicating with production to ensure timely order dispatch
* Raising purchase orders as required
Skills & Experience Required
* Strong communication and organisational skills
* Understanding of sales and order processing
* Confident using Microsoft Office (NAV knowledge is a bonus)
* Ability to read basic architectural drawings is desirable
* Proactive, detail-oriented, and team-focused
* Commercially aware with a professional and customer-focused attitudeBefore You Apply
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