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Administrator: Sales Support

Job Posted: 7 days ago

  • Salary: £ 24,000 - 26,000 / Annum

    Job Type: Permanent

  • Location: CV6, Keresley, Coventry

Expire in: 21 days

Job Description

A highly successful and growing BT Local Business is seeking an experienced Sales Support Administrator to manage the sales process from order placement to fulfilment. You will play a key part in ensuring that all paperwork is correctly completed, orders are inputted in a timely manner, queries are resolved promptly and being the “go to individual” for both customer and colleagues alike You will be dealing with business customers ONLY General Responsibilities * First point of contact for all field/desk sales at any stage of the sales process * Ensure paper quality maintains BT standards / requirements * End to end management of all sales orders * Take inbound calls and promptly identify resolution – delegate to the relevant team member and or relevant BT department to resolve. * Manage/resolve order discrepancies * CRQ completion (reporting and commission) * Work closely with other BT departments to ensure all areas are explored to get the correct result for the customer * Constructively work as part of one team. Feeding back discrepancies, sharing ideas and working closely with the sales team. * Work closely to support the management team, taking on adhoc tasks when required * Utilise BTLB resources and the BT brand to achieve results for the business and for the customer. * To contribute positively to your own personal development through participation in * coaching, training, and job shadowing Roles & Responsibilities * Complete weekly reviews with the sales team - Aim is to ensure the companies reports match the teams forecast * Complete weekly checks on all orders - ensure they are reporting correctly * Update projects sat in your queue – assist in anyway required to ensure that the projects fulfil - including contacting customers / BT where required * Manage each project through to completion – ensuring that the payments made to the business are correct. – Queries raised into BT for any missing or incorrect payments. * Raise Sales orders * General daily support to the sales team

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Looking for your next career move? Join a top company hiring Administrator: Sales Support job near me in CV6, Keresley, Coventry! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!

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