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After Sales Technical Representative (Automotive) - Dublin
Job Posted: 42 minutes ago
Salary: £ 47,478 - 50,068 / Annum
Job Type: Contract
Location: Dublin
Expire in: a month
Job Description
After Sales Technical Representative (Automotive) - 3-Year Fixed Term
Salary: €55,000-€58,000 + bonus up to 10%
Contract: 3-year FTC (with potential to become permanent)
Location: Field & office (c. 50/50). Nationwide dealer network (~43 sites).
Reporting to: Head of Technical
Join a national automotive brand's central technical team and become the go-to expert for a 43-dealer network. This is a high-tech role suited to a master diagnostic technician or technical specialist who enjoys solving complex faults, supporting dealers, and lifting capability across the network.
Benefits
Company car provided
Bonus up to 10% of salary
Employee Assistance Programme
PCP staff purchase scheme
Onsite gym (with classes) & canteen
26 days' annual leave (+ option to purchase additional days)
Learning & development support / further education
What you'll do
Provide dealer technical support via the central quality system (CQS) and follow up on technical reports.
Handle technical queries (phone/email); carry out on-site support when required.
Check dealer workshops for correct use of technical information systems and processes.
Investigate, document and resolve field technical issues; compile reports to the distributor/OEM.
Feed dealer needs into the Training team; help implement campaigns and deliver network training.
Prepare and present at regional technical meetings (twice yearly).
Partner with Customer Relations, Warranty, Parts and Product teams on technical matters.
What you'll bring
5+ years' experience in a similar role (distributor or main dealer franchise).
Expertise in vehicle electronics, modern engine technology (diesel/modern powertrains) and advanced diagnostics/troubleshooting.
Clear written/verbal communication; able to turn complex findings into easy-to-read reports.
Strong organisation and stakeholder skills; responsive customer service mindset.
Solid MS Office (Excel, Word, PowerPoint).
Full, clean driving licence.
Brand experience welcome but not essential-a structured Technical Training Programme is in place.
Why apply
Influence technical quality across a national network while staying hands-on with diagnostics.
Blend of field and office work; variety of problems, people and platforms.
Structured L&D with support for further education and clear progression pathways.
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