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Aftersales Coordinator

Job Posted: 16 days ago

Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: Poole

Expire in: 11 days

Job Description

Holt Engineering are recruiting an experienced Aftersales Coordinator  to join our client in Poole, they offer a friendly and professional working environment within new and modern offices. 

This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams. 

This is a permanent opportunity paying £27-£30,000pa DOE, the role is office based working Monday to Friday.

Duties for the successful Aftersales Coordinator:

Handle customer enquiries for spare parts in a timely and professional manner
Prepare, issue, and track quotations through to order, invoicing, and completion
Liaise with internal teams to ensure parts availability and smooth order fulfilment
Coordinate delivery schedules across customers, suppliers, and internal departments
Produce regular reports on enquiries, sales activity, and performance against targets
Support outbound activity and conversion goals to drive aftersales revenue
Proactively follow up quotations via outbound contact to improve conversion rates
Promote relevant product upgrades, services, and special offers
Maintain regular contact with customers to assess stock levels and future requirementsSkills required for this Aftersales Coordinator:

Thrives off building relationships, confident communicator with strong telephone manner 
Familiarity with inventory management software or ERP systems ideal but not essential.
Strong organizational and administrative skills.
Excellent attention to details with strong problem solving skills. Benefits for this successful Aftersales Coordinator:

Full Technical Training 
25 Days holiday + Bank Holidays 
Free parking 
New modern offices & facilities
Company pension
Private medical and critical illness coverIf you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you

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Looking for your next career move? Join a top company hiring Aftersales Coordinator job near me in Poole! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!