Hiring Now: Aftersales Customer Support Specialist Near You – Apply Today!
Your Next Aftersales Customer Support Specialist Job Starts Here – Apply Now!
Aftersales Customer Support Specialist
Job Posted: 39 minutes ago
Salary: £ 24,000 - 32,000 / Annum
Job Type: Permanent
Location: Salisbury, Wiltshire
Expire in: a month
Job Description
Aftersales Customer Support Specialist
What the role involves
In this position, you'll be the first point of contact for customers making enquiries about servicing and repairs, whether by phone, online, or other digital channels. You'll manage incoming queries, follow up on leads, and run outbound campaigns to keep customers informed and engaged. By listening to their needs, you'll offer relevant solutions and, where appropriate, promote additional products or services to enhance their ownership experience.
What we're looking for
You'll have a confident and friendly communication style, with the ability to build rapport quickly over the phone and online. Experience in a customer-facing role is essential, ideally within a premium or high-service environment. Strong organisational skills, the ability to manage multiple tasks, and a genuine passion for great service are key. While knowledge of the motor trade is an advantage, full training will be provided.
Along with a competitive salary and a supportive working culture, we offer:
30 days' holiday (including bank holidays)
An extra day off for your birthday
Contributory pension scheme
Free eye-care vouchers
Life assurance (three times your base salary)
24/7 mental health support
Access to online discounts and rewards
Long-service recognition (5, 10, 15, 20, 25 years)
Cycle to Work scheme
£500 colleague referral bonus
Discounts on parts, servicing, MOTs, vehicles, and motorcycles
Manufacturer training to support your development
Clear career progression pathways with coaching and support
References available on requestBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Aftersales Customer Support Specialist job near me in Salisbury, Wiltshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).