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Aftersales Manager - Automotive

Job Posted: 8 days ago

Salary: £ 45,000 - 45,000 / Annum
Job Type: Permanent
Location: Bury, Greater Manchester

Expire in: 20 days

Job Description

Aftersales Manager

We're seeking an experienced Aftersales Manager to lead service and warranty operations. You'll manage a team of advisors and technicians, drive workshop performance, and ensure an excellent customer experience.

Key Responsibilities

Lead the aftersales team and oversee daily operations

Handle escalated customer issues and warranty claims

Improve workshop efficiency, productivity and turnaround times

Monitor KPIs (labour hours, WIP, CSI, rework)

Ensure high standards in diagnostics, repairs and quality control

Support systems implementation and continuous improvement

Collaborate with sales and logistics for smooth vehicle handovers

About You

Proven aftersales management experience (motor trade)

Strong technical and commercial understanding

Effective leader with excellent communication skills

Organised and able to thrive in a fast-paced environment

What's on Offer

£45k + bonus

Company car, pension, and benefits

Before You Apply

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Bank details.
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