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Aftersales Manager
Job Posted: 3 days ago
Salary: £ 40,000 - 60,000 / Annum
Job Type: Permanent
Location: Helston, Cornwall
Expire in: 25 days
Job Description
Aftersales Manager - Cornwall
Salary: £45,000 - £65,000 (Depending on Experience + Bonus)
Location: Cornwall
Hours: Monday to Friday (occasional Saturday cover if required)
About Our Client:
Pembrook Resourcing are currently seeking an experienced Aftersales Manager to join our client's successful dealership in Cornwall. This is an exciting opportunity for a driven and dynamic individual to take the lead in managing the full aftersales operation within a respected and progressive automotive group.
The Role:
As the Aftersales Manager, you will oversee the Service and Parts departments, ensuring the highest levels of customer satisfaction, team performance, and profitability. You'll lead, motivate, and develop your team while maintaining manufacturer and company standards across all areas of aftersales.
Key Responsibilities:
* Manage the day-to-day running of Service and Parts operations.
* Drive workshop efficiency, productivity, and profitability.
* Monitor performance through KPIs, targets, and CSI results.
* Support and develop service advisors, technicians, and parts staff.
* Ensure compliance with manufacturer standards and dealership policies.
* Maximise customer satisfaction and retention through excellent service delivery.
* Identify opportunities for business growth and process improvement.
Skills & Experience Required:
* Proven experience as an Aftersales Manager, Service Manager, or Workshop Controller within the motor trade.
* Strong leadership and communication skills.
* Commercial awareness with a focus on performance and customer service.
* Ability to motivate teams and drive results.
* Familiarity with dealership DMS systems (Kerridge / CDK / Pinnacle).
* Full UK driving licence.
Benefits:
* Competitive basic salary up to £65,000 OTE
* Company vehicle and additional group benefits
* Excellent career progression within a reputable dealer group
* Supportive, professional working environment
If you're a motivated Aftersales professional looking to join a respected dealership with strong earning potential and long-term prospects, we'd love to hear from you - apply todayBefore You Apply
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Looking for your next career move? Join a top company hiring Aftersales Manager job near me in Helston, Cornwall! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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