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Allocations & Credit Control Administrator
Job Posted: an hour ago
Salary: £ Competitive
Job Type: Permanent
Location: Leicester, Leicestershire
Expire in: a month
Job Description
The Role
An exciting and challenging role reporting directly to the Allocations & Credit Control Team Leader, the position involves managing a ledger of member accounts - dealing with all account related queries, allocation of payments and using Credit Control practices to obtain payment for unpaid invoices, includes developing new initiatives and ensuring departmental KPI's are achieved. This is a full-time role 8:30 - 4:30pm Monday - Friday, hybrid, with two days per week working in office.
Responsibilities
Reconcile and allocate payments as per KPI's
Liaise with members to ensure outstanding queries within 6 months
Ensure no aged debt over 18 months
Reconciling member accounts
Chasing member accounts via telephone and email
Providing monthly updates to Credit Risk Team Manager / Head of Credit on any unpaid balances
Have no manual deductions (invoices without known queries) over 90 days
Supporting team members where required
Ad-hoc duties which may ariseRequirements
GCSE's A to E (including Maths & English) or equivalent
Self-motivated
Action a high volume of customer queries
Credit control experience is an advantage
Good communication skills - both verbal and written
Previous experience within a busy sales ledger environment is essentialBefore You Apply
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