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Amazon Connect
Job Posted: 4 hours ago
Salary: £ 60,000 - 70,000 / Annum
Job Type: Permanent
Location: Scotland
Expire in: a month
Job Description
Role Type: Permanent
* Salary: £65K to £70K per annum
* Location: Glasgow, UK
Frequency: 3 day’s work from office [mandatory]
About the Role:
We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact centre solutions for our clients. You will be part of a team focused on building and deploying robust contact centre solutions leveraging Amazon Connect and other AWS services.
Responsibilities:
• Technical Implementation: Develop, test, and deploy components of contact centre solutions under the guidance of senior engineers and architects.
• AWS Utilization: Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact centre solution development.
• Amazon Connect Proficiency: Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.
• CDK Familiarity: Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes.
• Problem Solving: Troubleshoot and resolve technical issues.
• Learning and Development: Continuously expand knowledge of Amazon Connect, AWS services, and contact centre technologies.
Qualifications:
• Basic understanding of cloud computing and contact centre concepts.
• Exposure to AWS services and architecture.
• Strong problem-solving and analytical skills.
• Attention to detail and ability to follow instructions.
• Good communication and teamwork skills.
Preferred Qualifications:
• Experience with scripting languages (Python, JavaScript).
• Experience with performance and load testing of Managed servicesBefore You Apply
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Looking for your next career move? Join a top company hiring Amazon Connect job near me in Scotland! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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