Expire in: 23 days
ASB Officer – Housing Association
Location: West Midlands
Contract: 3–6 Months Temp (Strong Potential to Go Permanent)
Start Date: 5th January
Working Pattern: Hybrid (Home & Estate Visits)
We are currently working with a leading Housing Association in the West Midlands who are looking for an experienced ASB Officer to join their team. This is an excellent temporary-to-permanent opportunity for someone who thrives in community-focused, resident-facing work and is confident managing a busy caseload from day one.
Role Overview
As an ASB Officer, you will be responsible for managing a mixed caseload of low to high-risk Anti-Social Behaviour cases. You will work directly with residents, partner agencies, and internal teams to resolve issues, support community safety, and ensure effective tenancy management.
Key Responsibilities
* Manage and investigate a varied caseload of ASB cases
* Engage with residents, stakeholders, and partner agencies
* Conduct visits, interviews, and mediation where required
* Prepare statements, evidence, and documentation for legal action
* Support community safety initiatives and early-intervention strategies
* Confidently lone-work and make sound case decisions
About You
* Minimum 18 months ASB experience within social housing or local authority
* Strong understanding of ASB legislation and enforcement tools
* Experienced in case management and multi-agency working
* Excellent communication, problem-solving, and interpersonal skills
* Court experience essential
* Able to start on 5th January without restrictions
Why Apply?
* Reputable Housing Association
* Potential permanent role
* Hybrid working
* Meaningful, community-focused work
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