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Application Support Engineer - Edinburgh/Glasgow - 25-28K
Job Posted: 11 hours ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: Glasgow
Expire in: a month
Job Description
Application Support Engineer - Edinburgh/Glasgow Hybrid - 25-28K + Bonus
Rotational shifts as follows (change from week to week):
Morning: 6am to 2:30pm (working from home these weeks)
Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week)
Late: 2:30pm to 10pm (working from home these weeks)
Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function.
This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!).
Key Responsibilities:
Take the reins across 1st line application support
Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed
Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly
Knowledge-share and work with others to resolve/prevent issues
Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes
Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc.What they're looking for you to bring to the table:
Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios
Good technical working knowledge of databases and strong hands-on SQL and Azure SQL skills
Entra ID / Azure Active Directory skills
Ability to support users/customers remotely
Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc.If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up.
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Looking for your next career move? Join a top company hiring Application Support Engineer - Edinburgh/Glasgow - 25-28K job near me in Glasgow! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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