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Application Support Engineer
Job Posted: 5 hours ago
Salary: £ 26,000 - 30,000 / Annum
Job Type: Permanent
Location: Glasgow
Expire in: a month
Job Description
Application Support Engineer - Edinburgh or Glasgow Hybrid - £26K-£30K + 10% Bonus
SQL skills required | Hybrid working | Rotational shifts | Growing SaaS company
Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of either their Edinburgh or Glasgow office, this is a fantastic opportunity to join a tech-driven business with exciting projects, a collaborative culture, and a clear path for progression.
What's in it for you?
Competitive salary (£26K-£30K) + 10% bonus
Hybrid working model (office/home split based on shift)
Private healthcare, flexible working, recognition rewards
Career development and upskilling opportunities
Friendly, supportive team environment
Shift Pattern (rotational):
Morning (6am-2:30pm) - Work from home
Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week
Late (2:30pm-10pm) - Work from home
Key Responsibilities:
Provide hands-on application support across core platforms
Manage and escalate support tickets appropriately
Collaborate with DevOps, Infrastructure, and other teams
Monitor remote client servers for stability
Manage user accounts and support portal access
Contribute to deployments, change/config projects, and process improvements
What You'll Bring:
Proven experience in Application Support or 1st /2nd Line Support
Strong hands-on SQL skills (Azure SQL a bonus)
Familiarity with Active Directory / Entra ID (AzureAD)
Ability to support users remotely
Understanding of ITIL, Change Management, or similar methodologiesIf you're looking to join a company that values its people, offers real career growth, and works on impactful tech, apply now with your latest CV or reach out for a chat before this opportunity is snapped up.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancyBefore You Apply
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