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Application Support Engineer
Job Posted: 9 days ago
Salary: £ 45,000 - 50,000 / Annum
Job Type: Permanent
Location: CB5, Horningsea, Cambridgeshire
Expire in: 19 days
Job Description
Application Support Engineer
Cambridge/Hybrid (2-days 'in-office' per week)
£45-50k salary & Benefits
This is an exciting opportunity to join the business as Applications Engineer (6-month FTC) and be at the forefront of Information Technology within a defence focused business.
Responsibilities
* Application configuration, deployment and packaging within a Windows managed Environment, inclusive of:
* Engineering Applications.
* Microsoft Office (and family of products);
* Other software and applications linked to business functionality.
* Microsoft Operating system deployment technologies.
* Managing Citrix environments.
* Application activities relating to:
* Compliance - Ensuring applications are kept up to date and security vulnerabilities are patched in a timely fashion.
* Delivering functionality improvements.
* Operating system configuration. Introducing in a controlled, project methodology:
* New services relating to applications, and services.
* New Applications, and software to the environment.
* New Software as a service (SaaS) solution into the environment.
Qualifications
* Methodological approach to the introduction of New Software, Applications and Services, to the environment, therefore project management experience, qualifications is beneficial.
* A thorough administrator level understanding of Windows 10 and Server 2016:
* Experience of Windows registry and file system.
* Experience of Microsoft Group Policies and Active Directory Scripting using tools such as PowerShell.
* Windows 10 support and patch management using WSUS, LANDesk (or equivalent desktop management tools).
* Experience of working in a Citrix 7.x environment.
* Knowledge and practical experience of application packaging, customisation and deployment methodologies and toolsets.
* Application virtualisation (App-V) on current Windows 10 with centralised management.
* Experience of delivering Engineering tools application support – (Autodesk, Catia would be an advantage).
* Experience of Server management and knowledge of VMWare would be an advantage.
* Experience of Microsoft Office 2016, 2019 and above deployment and customisation.
* Experience of contributing to the development of the deployment service, particularly relating to the development of technical methodologies, best practice, policies, procedures and associated documentation.
* Experience of Systems management, using iVanti or SCCM as the deployment infrastructure.
* Knowledge and experience with ITSM/ITIL V3 Reference model.
* Good logical diagnostic skills, ability to troubleshoot and resolve complex technical issues such as registry-related application problems, clashes between applications etcBefore You Apply
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